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Frequently Asked Questions
Below are some of the most frequent questions we get at Walsh & Simmons Seating. If you have a question that isn't here, fill out the form at the bottom of this page.Thank You.Why
doesn't Walsh & Simmons list prices for it's products on the web
site?
Walsh & Simmons does not sell direct to the public. We use an established network of authorized dealers and manufacturer representatives. To locate a local sales rep in your area, click here.
Does
Walsh & Simmons just produce booths?
No. Walsh & Simmons is a manufacturer and marketer of a full-line of commercial seating products that include:
What
are your lead times?
Lead
times are based on the size of your order, style/series of
product ordered and the current production schedule.
Please contact Customer
Service for our “best available” ship date(s). Can
you manufacture booths in custom lengths and/or heights?
Yes.
We can manufacture booths with custom heights and lengths, but
you would need to speak to Customer
Service concerning pricing. Can
I provide my own fabric/upholstery?
Yes.
We do accept C.O.M. (Customer Own Material)
Can
you provide samples?
Yes. Please contact marketing@walshsimmons.com to request samples. Where
can I get more information on your products?
Please
feel free to browse through our website, which provides pictures of our
full-line of commercial seating products.
If you would like to have literature or a full product catalog
mailed to you, please contact our
Key Account & Marketing Manager. For
pricing, please contact the rep in your area (link
to rep map). If there
is not a rep listed in your area, please contact Customer
Service for additional information/support.
What
are my shipping options?
One
service that Walsh & Simmons provides for its customers is our
Blanket Wrapped Deliveries. These
are deliveries made on our own fleet of trucks where your product is
blanket wrapped and shipped on our trucks.
There are several benefits derived from our blanket wrapped
deliveries. First, it
significantly reduces the possibility of freight damage.
Secondly, in most instances, it avoids the need to warehouse and
rehandle the seating package, which is a cost savings to you.
Third, it makes delivery dates and times more flexible than
through common carriers. Fourth,
we can provide guaranteed freight costs on truck deliveries to your
location. We make over 250
coast-to-coast deliveries annually on our trucks, which gives us the
knowledge and experience to handle your product with the utmost care and
confidence. Customer
Service can quote freight cost options through both common carrier
and Walsh & Simmons fleet line upon your request.
Who
do I contact for more information?
For
more information on quote information, product issues, or pricing
information when there is not a rep in your area, please contact our Customer
Service Department. [ Upholstered Booths
] [ Wood
Booths ] [ Table Tops ] [ Table Bases ] [
Wood Chairs ] [ Metal Chairs ]
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